NEC’s Unified Communications as a Service (UCaaS) is an expanded SaaS that includes a comprehensive suite of voice, data and video services featuring a simple, Web-based end-user client that is deployable across virtually any device, including PCs, smartphones and tablets. The UCaaS offers a wide array of options, such as IP telephony, voicemail, audio and video conferencing, as well as Web collaboration, presence and IM and contact centers – all in a simple, service-based model designed to replace high costs with an affordable monthly fee.
NEC’s UCaaS is based on a software-based unified communications and collaboration solution that is adaptable to private, hybrid and public-cloud deployment models. The service provides a wide variety of features that include:
- Video collaboration
- IP telephony
- Unified messaging and voicemail
- Web collaboration & conferencing
- Mobility and fixed-mobile convergence
- Presence and IM
- Contact center capabilities
- 24/7 x 365 customer support
- Extensive secured NOC services and more.