Cloud Solutions

Newcastle Communications is in partnership with two national VoIP Cloud providers; NEC and 8×8.

The services offered by these two premier organizations gives us the ability to offer you a choice of services, from the most appropriate provider.

Cloud voice solutions use the Internet to provide access to the features and functionality of a traditional premised-based telephone system.

The only equipment required at your site are the telephones and an access device.  All of the features are provided and maintained by the cloud service provider.

Benefits         

                FIXED COST = PREDICTABLE BUDGETING

Having a predictable fixed cost per month helps to maintain expenses and stabilizes budget planning. 

                CHOOSE YOUR LEVEL OF SERVICE

Pay only for the service level you need.

                OPERATING EXPENSE (OpEx)

As a monthly service, Unified Communications as a Service (UCaaS) allows you to allocate the service as a monthly Operating Expense and avoid a long-term capital expenditure.

                USE EXISTING INFRASTRUCTURE

Cloud VoIP service seamlessly integrates into your existing infrastructure, using the data LAN or CAT3 station cable that is already in place.

 

BRANCH LOCATIONS     

Hosted Voice brings all sites into one centralized system for intra-company calling, call transfers, conference calls, voice mail, and all the features of a premises based telephony solution.

Significantly cuts recurring monthly costs dedicated Telco circuits between sites.

Easily manage the size of the phone service for a site that is growing or contracting.

DISASTER RECOVERY

Provides Disaster Recovery (DR), without having to purchase and maintain a separate telephone system at a dedicated DR facility.

RELIABILITY

Built on a reliable (99.999%) redundant data center design.

NO-COST UPGRADES

Upgrades to the applications and features are provided by the cloud service provider:

    • Frees your IT staff from the maintenance of the phone system
    • Ensures that you are at the latest revision of software applications

ADVANCED COLLABORATION FEATURES

Today’s Unified Communications applications provide employees with the ability to collaborate with others within the organization on an as-needed basis.  Integration with eMail service, single-number access, find-me follow-me, on-demand video, etc. provide the added benefit of increasing employee productivity and expands their reach outside of the organization.

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