About

Newcastle is a nationally recognized integrator of voice and data solutions, with an industry reputation for technical depth, problem solving and quick issue resolution.

Newcastle’s commitment to all aspects of our customer service is stated in our company motto:

“It is the word which speaks boldly of your intention and the action which speaks louder than words.”

Gioia Ambrette founded Newcastle Communications in 1980.

The company grew to become a national resource to telephone manufacturers, consultants, telephone companies and end-users for design, sales, distribution, installation and maintenance of call management systems.

Newcastle has since grown to provide the design, sales, distribution, installation and maintenance for VoIP Phone Systems, Unified Messaging (UM), Speech Recognition, IVR applications and Fax Servers. All of the products Newcastle sells can be implemented on client premises or in the cloud.

2016 – Celebrating 37 Years of Excellence!


PARTNERSHIPS

NEC Corporation of America (NECAM) Diamond Level Dealer

  • Univerge 3C Software based VoIP, Collaboration and Video Conferencing – On Premise and Cloud Applications
  • NEC Fault Tolerant Class Servers
  • Newcastle Communications is one of nine companies on the NEC North American Dealers Association Board of Directors representing over 400 dealers in the US and Canada.
  • NEC UM8700 Voice Mail / Unified Messaging System

8×8 Master Dealer

  • #1 Provider of Hosted Voice Cloud Solutions

AVST Platinum Dealer

  • CallXpress
  • Voice Processing
  • Unified Communications
  • Speech Recognition
  • IVR Applications
  • Mobile Applications
  • Find-Me Follow-Me
  • Click-to-Call from Contacts

OpenText Premier Partner

  • RightFax
  • Alchemy
  • On premise and cloud based RightFax Applications

Phybridge Distributor

  • Provider of the industry’s only hardware to leverage existing legacy cabling and switches for VoIP

Polycom Distributor

  • HD Voice VoIP Desk and Conference Phones
  • Video solutions (Premise-based and Web-based)

National Subcontracting agreements to install VoIP Solutions, Voice Processing and Fax Applications with;

  • Arrow S3
  • Black Box
  • NACR
  • NEC
  • Shoregroup

Minority and Women Owned Business Certifications:

  • Women’s Business Enterprise Certified for Federal (Certificate Number: 2005110040)
  • Women Owned Business for New York State (Certificate Number: 08127-2008)
  • Women Owned Business for New York City (Certificate Number: MWCERT2011-566)
  • Woman Owned Business for New Jersey (Certificate Number: 65090-15)

Some of Our Significant Clients:

Education

  • City University of New York (CUNY)
  • Vanderbilt University (Nashville, TN)
  • Kentucky State University

Legal

  • Fried, Frank, Harris, Schriver & Jacobsen, LLP
  • Saul Ewing LLP (Philadelphia, PA)
  • Paul, Weiss, Rifkind, Wharton & Garrison LLP

Non-Profit

  • American Museum of Natural History
  • Brooklyn Botanic Garden
  • Queensborough Public Library

Healthcare

  • North Shore-Long Island Jewish Health System
  • Barnabas Medical Health Care System
  • New York City Health and Hospitals Corporation
  • Spectra East, NJ
  • Spectra West, CA

Enterprise

  • Ashland Chemical (Providing Global Support, Hq KY)
  • Phillips Van Heusen (North America, Hq NJ)
  • Hotjobs.com

Financial

  • Lloyds Bank
  • Safra National Bank
  • General American Investors

Media

  • A&E
  • Peppercom
  • Katz Communications

Government

  • Ulster County (NY)
  • City of Jersey City (NJ)
  • US Court of International Trade

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